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Shipping & Returns

 

Orders will be shipped UPS or USPS only. Orders are generally shipped within 3 business days. No weekend delivery. Items ordered at the same time may not always be shipped together; your delivery charge, however, will be based on the total merchandise amount per address. *The prices below are only an estimate. Add items to your cart to see exact shipping price.


Order Total
Standard Shipping
Special Handling
Up to $50.00
$7.95
$17.95
$50.01 - $75.00
$11.95
$21.95
$75.01 - $130.00
$17.95
$27.95
$130.01 - $175.00
$21.95
$31.95
$175.00 and up
$27.95
$37.95

International Orders

We are able to ship orders internationally but we unfortunately cannot accept orders for international shipping through our website. Orders to be shipped outside the United States or outside U.S. territories must be placed by phone, fax or mail only. If you wish to place an order that requires international shipping, please place your order using one of the following contacts:


Phone: (M-F 10am-5pm EST) 561-994-7200

 


Mail:

Artcetera
72 Legacy Court
Delray Beach, FL 33445

 

 

Returns

Every Artcetera product is backed by our quality craftsmanship and material and it is very important to us that you are 100% satisfied with your purchase. If you are not completely satisfied with an item, you may return it to us for a refund or exchange within 30 days of receipt.


Once you receive your order, please review the item(s) as quickly as possible. If for any reason the product does not meet your expectations, you have 30 days to return the merchandise for a refund or exchange by requesting an RMA (return merchandise authorization). The product must be returned in its original condition to qualify for a refund or exchange. Please also include your mail order packing invoice with the return. Refunds are issued for the price of the product and any taxes. Shipping costs are non-refundable.


To request a return please e-mail us at artceteraboca@gmail.com and include your order number in the message. Your feedback is important to us so please include the reason for the return and any comments about the item.


Price adjustments on previous purchases are not permitted.


When sending items to our Returns department, please be sure to ship your item by insured, traceable mail. This service is offered by UPS, USPS, and other carriers. Please include a copy of your packing slip, and send to:


Artcetera Returns
72 Legacy Court
Delray Beach, FL 33445